156 snapshot error encountered netbackup software

Yesterday one of the clients failed with a status code of 156. If the microsoft shadow copy providers vss writers encounter an error, the following will occur depending on which agent software is in use. Receiving error156 snapshot error encountered for a. Snapshot errors encountered with ibm4000 arrays netbackup status code 156 for further. I have a vmware policy configured using annotation query to select clients. Symantec netbackup for vmware administrators guide doc. Sybase sql anywhere database netbackup catalog has been upgraded to version 12. If this is a netbackup client installed on a server hosted on vm then the vmware tools interact with the snapsot creation vss. It is a virtual vmware machine, we have this client in a folder and that folder gets backed up along with other clients in it, all other clients are working ok in that folder except for this one client server was rebooted couple of times, no go. Check the username which is using in the netbackup having enough permission to create snapshot on the esx host. This was an odd one, i had recently purchased new barcodes for my lto4 tapes to work with my tl4000 and the backup software i am using is netbackup 7.

Here is the netbackup alert notification status code. In the netbackup administration console go to host properties, master server. Symantec netbackup snapshot client administrators guide. Netbackup now logs backup success and failure statuses, and snapshot delete. The volume snapshot that occurs to facilitate open file backup has failed. The default snapshot for wofb uses the veritas snapshot provider vsp.

Here is the complete list of netbackup status code for the version 8. This product may contain thirdparty software for which veritas is. If it is vmware backup, the bpfis process is in the vmware backup host. This symantec product may contain third party software for which symantec is required. This symantec product may contain third party software for which symantec is required to provide attribution to. Please give thanks to those sharing their knowledge. Jun 10, 20 open the netbackup admin console with admin rights and expand host properties click on master servers and then in the right pane right click the master server and go to properties once the property window opens up click on client attributes in the left pane. When we list shadows, and shadow storage, it is increasing. If a backup of a windows netbackup tm client fails with status code 156, this indicates that the client is using windows open file backups to protect open or active files. Try and manually create the it injects them into the corresponding policies in netbackup. I grayed out the netbackup snapshot, as vcenter would not display it within their ui. Solution for both backup and restore operations, netbackup and backup exec allow choosing any of the four transport modes or a combination of these. Visit sap support portals sap notes and kba search. This article talks about these transport modes, the best practices around them and troubleshooting tips for some commonly seen errors related to transport modes in netbackup and backup exec.

Mar 17, 2015 this article talks about these transport modes, the best practices around them and troubleshooting tips for some commonly seen errors related to transport modes in netbackup and backup exec. For netbackup software and host requirements, see the following topic. Symantec netbackup snapshot client administrators guide unix, windows, and linux. Chapter 7 configuration of software based snapshot.

So anyway my backups were failing to backup a client server with a snapshot error encountered 156 error message and this is what i had to do to fix it. Incorrect media found in drive index 0, expected xxx,found. Netbackup for hyperv uses snapshot technology to keep virtual machines 100% available to users. Figure 11 simplified view of netbackup access to snapshot technology snapshot method selected in netbackup policy. Netbackup status code 156 is displayed when a snapshot fails. This netbackup status code sounds like a read error, but it occurs when a disk storage unit attempts to write data to the root device of the netbackup server, which can also happen with media servers. Receiving error156 snapshot error encountered for a server. Once show snapshots is selected, you can see snapshot folders with names like nightly. Veritas netbackup emergency engineering binary guide nec.

Error 156 means that netbackup had a problem with the creation of the snapshot. For the netbackup media server method, you may need to increase the client read timeout value. Reason we have these results is in vmware when you do a snapshot it does a snapshot the virtual machines memory and does not do a quiesce guest file system unless you select that option. If it does and you scratches so it is 240 pin ddr2. The information is taken from netbackup812 reference guide status code release 8.

Go into the host properties of the master server, look under clients and see if this client is listed. Vmware backup getting snapshot error encountered 156and. Oct 08, 2018 here is the netbackup alert notification status code. Microsoft sql backups fail with a netbackup status code 2 none of the requested files were backed up sql client configuration. If open file backup functionality is needed, the most common cause for snapshot errors is cache file configuration. Veritas netbackup snapshot client administrators guide.

Symantec netbackup status codes reference guide zedat. Partial backup failure with snapshot encountered error 156 backup of. Netbackup for hyperv provides snapshot based backup of the virtual machines that run on windows 2008 hyperv servers. Check bpfis logs, in the client, to troubleshoot it.

Every time we try and backup with windows server backup on a 2012 r2 server to a 1tb sata disk it fails with. Iam in the process of testing a perl script iwrote that self discovers the datastores once the script discovers the datastores and clients, log from the backup host. This article describes how to resolve and troubleshoot the error error creating snapshot encountered while backing up a physical or virtual machine. The licensed software and documentation are deemed to be commercial computer. This failure is often caused by the vss cache file running out of allocated space. In the above example, we have four 4 snapshots, three by vcenter and one by symantec netbackup. This symantec product may contain third party software for which symantec is. The repair tool on this page is for machines running windows only. Access is denied in netbackup from the expert community at experts exchange. See netbackup requirements for snapshots and snapshot replication on page 25. Veritas netbackup for enterprise vault agent administrators. Since netbackup supports the ticketing systems, the status code can be delivered automatically to. Fix status 156 snapshot error encountered vcb solved.

If you recall the folder where the file was kept, then try and navigate to the filefolder starting from the folder nightly. Vcb netbackup 156 snapsho errors vmware communities. To change the snapshot provider from veritas snapshot provider vsp to microsoft volume shadow copy service vss. Netbackup with vss and instant recovery failing to. Snapshot client backups using vss transportable snapshots are failing with status 156 for windows 20. Open the netbackup admin console with admin rights and expand host properties click on master servers and then in the right pane right click the master server and go to properties.

Receiving error156 snapshot error encountered for a server that is not vm. For more information on these files, refer to the netbackup snapshot client configuration online document. This product may contain third party software for which veritas is required to provide. Open the netbackup admin console with admin rights and expand host properties click on master servers and then in the right pane right click the master server and go to properties once the property window opens up click on client attributes in the left pane. Configure the netbackup client service admin toolsservices to run as the account that you are logged in as and then restart the service figure 1. The datto windows agent will fail over to the datto snapshot driver, referred to as the datto backup driver, bypassing the vss backup process. The datastores have been presented to the data mover vm. Error messages in netapp plugin for symantec netbackup. About distributing client software in mixedplatform environments. Symantec netbackup snapshot client administrators guide unix, windows, and linux release 7.

Partial backup failure with snapshot encountered error 156. Enable tracing and check if netapp plugin for symantec netbackup takes more than 60 seconds to respond to the api request. Client fialing is a windows 2008, keeps failing with status 156. When coming from netbackup it is just the opposite. Netbackup is not clearing or overwriting old snapshots with each successive backup. Snapshot attribute 1 differential all backups successfully complete, and vss shadows are successfully created both for the snapshot backup and for the open files shadow copy components.

Vmware unable to quiesce guest file system during snapshot. Partial backup failure with snapshot encountered error 156 272. This creates the problem, if a user creates a snapshot after the netbackup snapshot, then netbackup cannot delete its snapshot. Click more to access the full version on sap one support launchpad login required. This product may contain third party software for which veritas is required to. If so, then that will be what is causign the problem.

Since netbackup supports the ticketing systems, the status code can be delivered automatically to the backup administrator based. Usually updating vmware tools to match the version of esxi you are using and fixing any guest vm vss errors will take care of this sometimes rebooting the vm is needed to fix vss. For more information on each snapshot type, see the netbackup snapshot client administrators guide. Shan if you found this information useful, please consider awarding points for correct or helpful.

Jan 31, 2020 if the microsoft shadow copy providers vss writers encounter an error, the following will occur depending on which agent software is in use. Netbackup for hyperv provides snapshotbased backup of the virtual machines that run on windows 2008 hyperv servers. I noticed in the detailed status, i have error s relating to resource. For help accessing this document, see snapshot client assistance in the netbackup snapshot client administrators guide. Five symantec netbackup error messages and how to resolve them. Status 156 when performing shadow copy component backups on cluster passive node. The veritas private branch exchange pbx software is part of the infrastructure core services. The device creates a cache object to maintain the original blocks of the snapshot when the blocks are modified. The principal features of netbackup for hyperv are the following. Snapshot failure veritas netbackup vmware communities.

If there are apps running on the client then edit the. This may contain the data that you backed up 4 days ago. Change the trace option value to true in the g file. The new netbackup status code 2111 has been added to this release with the. The steps on changing this depend on whether vsp or vss is used as the snapshot provider. Symantec netbackup snapshot client administrators guide zedat. If the snapshot source is not mounted but the mount point is present, netbackup may try to take a snapshot of the directory preceding the directory that was specified as the snapshot source. This service provides single port access to clients outside the firewall connecting to various services running as part of netbackup or opscenter.

Configure the netbackup client service admin toolsservices to run as the account that you are. Symantec netbackup status codes reference guide unix, windows, and linux release 7. I have 2 vms whose snapshot is failing with exit code 156 on the netbackup end. If you receive helpful answer on this forum, please show thanks to the poster by clicking like link for the answer that you found helpful. This is my example if you can try the ata66 i suppose. Chapter 7 configuration of softwarebased snapshot methods. Veritas netbackup is an enterprise level backup and recovery suite. Let us know if you would like assistance with the vm quiesce failures.

Incorrect media found in drive index 0, expected dhm201,found dhw501. Netbackup with vss and instant recovery failing to delete. The backups are agentless, there is a linux vm which acts as a data mover, talking to vcenter, the netbackup master server. Nov 20, 2012 usually indicates a problem with the 3pc. The virtual machine name is incorrectly specified in the netbackup policy.